Juni Support
Voice training for trans and nonbinary voices
Stuck, found a bug, or have a question the app does not answer? Email us. A real person reads everything.
Support: noshair.v.munawar@gmail.com
Include what you tapped and what you expected to happen, and we can usually sort it quickly. Your recordings stay on your phone, so nothing sensitive ever needs to be attached.
Common questions
The meters do not move when I speak. Juni needs the microphone. Open Settings, find Juni, and turn Microphone on. If it was denied during setup, this is the only place it can be re-enabled; iOS only shows the permission dialog once.
How do I manage or cancel my subscription? Apple holds every subscription, so it is managed in Settings → your name → Subscriptions on your device. Cancelling stops future charges and you keep Plus until the paid period ends. Refunds are also handled by Apple, at reportaproblem.apple.com.
I reinstalled the app. Where is my subscription? Tap Restore purchases on the paywall or in the You tab. Your subscription lives with your Apple ID, not the install.
Where are my recordings stored? On your phone, and only there. Nothing is uploaded, and there are no accounts. Deleting the app deletes everything, and You → Start over does the same from inside the app.
Is Juni medical advice? No. Juni is a practice tool, not a speech therapist. If your voice hurts, rest it, and see a doctor if it keeps hurting. Details are in the Terms of Use.